Customer satisfaction is our top priority. If you encounter any issues with the artwork you purchased, we will do our best to assist you and resolve the problem.
Damaged or Issues on Our End
If the artwork you received is damaged or has any issues that are a result of our error, please notify us immediately. We will be happy to offer you a refund or replacement option. In this case, return shipping costs will be covered by us.
Customer-Initiated Returns
Return shipping costs will be the responsibility of the customer for returns initiated by the customer in case of order abandonment, where there is no damage or problem. Care should be taken that the work is in its original condition and packaging. Please verify the return terms and procedures before initiating the return process by contacting us using the contact details provided below.
Return Process
To initiate the return process, you need to submit a return request to us. You can do so by contacting us through the provided contact information below. Upon receiving your return request, we will provide you with detailed instructions and necessary documentation for the return process.
Questions and Support
If you have any questions or need assistance regarding our return policy, our customer support team will be more than happy to help. You can reach out to us at [insert your contact information] or email us at [insert support email address].