our faqs
Frequently Asked Questions
Do not hesitate to contact us if you need further assistance.
We accept popular payment methods such as credit cards (Visa, MasterCard, American Express), bank transfers, and PayPal. We use SSL encryption for a secure payment process.
Orders are typically processed and shipped within 1-3 business days from the date of payment confirmation. The delivery time may vary depending on your location and the chosen shipping carrier.
Customer satisfaction is our priority. If you are not satisfied with the product you received, you can request a return or exchange within 14 days from the date of delivery. Please ensure that the product is in its original condition and packaging.
All orders is free shipping!
All our canvases are printed on high-quality canvas material. Our frames are made of sturdy wood and are designed to be long-lasting. To ensure durability and prevent color fading, our products are coated with a special varnish layer.
Yes, we accept custom design canvas orders. We can print on canvases with your own photos or desired patterns. Please contact us for your custom design requests.
Once your order has been shipped, you will be provided with a tracking number. You can use this tracking number to track your order on the website of the shipping carrier. Additionally, you can also track your order from the Order History section in your account.
Our customer support team is available from Monday to Friday, between 09:00 AM and 06:00 PM. If you have any questions or need assistance, feel free to contact us. We’ll be happy to assist you as soon as possible.